Terms of Business

PRODUCT WARRANTY :

SURGIMEDIK warrants that at the time of manufacture, the products are prepared and tested in accordance with highest standards. Due to biological differences in individuals, no product is 100% effective under all circumstances for all patients. Further, because we have no control of the condition under which the product is used, diagnosis of patient, the method of use or administration and handling and storage of the product after it leaves our possession, we do not warrant any consequence which may arise pertaining to the final use of the device. The foregoing warranty is exclusive and in lieu of all other warranties written, oral or implied. No representative of SURGIMEDIK may change any of the foregoing and the buyer accepts the product subject to all terms hereof.

DESIGN CHANGES :

Continous improvements is the choosen path at SURGIMEDIK and we reserve the right to change or discontinue any product without notice.

RETURN GOODS POLICY :

SURGIMEDIK will accept returned goods only after issuing a Return Goods Authorisation (RGA) to the requester within 30 days of purchase. The request for return must be accompanied by reason for return invoice number, order number. Credit will be issued as per company rules effective at the time of return and mentioned in RGA. Special, Opened & Damaged products are not returnable.

SPECIAL ORDERS :

SURGIMEDIK welcomes new ideas and will manufacture new or special items, if within the capability of the company. Modification to the original design of any product can be made with only a slight delay in delivery schedule.

STORAGE OF PRODUCTS :

SURGIMEDIK recommends that the product to be stored in cool and dry place. Plastic material used may degrade following extended periods of exposure to light and temperature.